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Virtual Tour Terms and Conditions

Please read these terms and conditions carefully before using the services described below. By using these services, you acknowledge that you have agreed to become a party to and legally bound by these terms and conditions. If you do not wish to be bound by these terms and conditions, you may not access or otherwise use these services.

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International Vacation Homes, Inc Virtual Tours: General Information
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An International Vacation Homes (herein referred to as IVH): Slide Show Tour consists of up to 15 still images. An IVH Standard tour consists of five virtual tour images and six still images. An IVH Standard Plus tour consists of five virtual tour images and twelve still images. An IVH Master tour consists of 10 virtual images and 18 still images. If neither agent nor homeowner is present at the time the tour is photographed, and the agent has made no prior requests regarding shot selection, the shots taken will be at the discretion of the photographer. IVH claims no responsibility for the photographer’s selection of shots except in cases of extreme negligence.

Once a tour is processed, it will be posted to a unique Internet address on the IVH website. The URL to the tour will be sent to the email address provided to IVH. This URL can be freely used to create a link from your own personal website. There will be a $99.00 per year “web-hosting” fee for the second year and every year thereafter.

IVH will process each virtual into a panoramic virtual tour image unless IVH deems it to the agent’s or homeowner’s best interest to not exhibit a particular image. This may be the result of poor lighting, bad weather, decrepit or unclean room or scene, etc.

For an additional fee, IVH will create and email a self-extracting executable file containing the tour files. This file may be reproduced and emailed to any number of recipients. Note that this file runs on Microsoft Windows only.

A virtual tour will be posted to the IVH website only upon receiving required information as specified at time of scheduling. This information includes but is not limited to: MLS number, asking price, address, square footage, the number of bedrooms and bathrooms. IVH is not responsible for any delays that are the result of missing or incorrect information.

Company reserves the right to deactivate the Virtual Tour listing and terminate contract at the discretion of IVH at any time for whatever reason. IVH reserves the right to charge an annual renewal fee for any tour or listing that is hosted by IVH that is in our System for over a year in the amount of $199.00 per year, and for each and every listing and every year thereafter that listing continues in the IVH System thereafter, and said listing and agreement continues, in perpetuity until a notice is delivered to IVH by Controller stating specific request for termination of the service and removal of the listing agreement.

Thereinafter the date of cancellation shall the actual cancellation of the listing shall apply to the following year to which the notice is provided to IVH, therefore the $199.00 renewal fee is due regardless and irrespective of the notice for the subject year to which the notice was given by Controller to IVH.

Accordingly, Controller does hereby authorize IVH to charge credit card provided in the initial tour listing amount and then a subsequent renewal fee of $199.00 at the commencement of the following year to which the tour was originally purchased, and each and every year thereafter unless Contract is cancelled by Controller.

All images and media are the sole property of IVH. IVH reserves all rights, title, and interests, to these images, media and content. All images and media are made available to client until the property is sold, or listing expires at an additional cost, at the option of IVH. (Unless otherwise specified in writing.)
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IVH Virtual Tours: Tour Information
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The following events will result in a cancellation fee:
The agent or homeowner must be present at the scheduled time of the tour, unless otherwise arranged with IVH.
The home must be clean and presentable at the scheduled time of the tour.
The client must provide the valid address of the home at tour purchase.
Any cancellations due to weather except for extreme circumstances such as a flood, fire, earthquake, etc. may result in a cancellation fee.
A client may reschedule a tour but must do so more than twenty-four hours prior to the originally scheduled time or they will be assessed a cancellation fee.
A client may substitute one home for another home in the same area, but must do so more than four business hours prior to the originally scheduled time or they will be assessed a cancellation fee.
The IVH photographer will shoot the home as-is. That is, he/she will not move objects, straighten or dust objects, open or shut windows or doors, etc. The photographer will, however, turn lighting on or off and open or shut blinds if it results in better images.
Once the photographer has photographed a home, the tour may not be cancelled. The client will be charged the full price of the tour.
If an agent is not happy with the photographs taken of a home, he or she may request a reshoot within 30 days of ordering the tour. The photographer will come and take pictures of the same home for a nominal "re-shoot fee". After 30 days, the full tour price will be charged.
IVH reserves all rights to update these Terms and Conditions at any time.
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